Anchor & Bloom Play Therapy
Effective date: 20 June 2025
At Anchor & Bloom Play Therapy, your privacy matters. This policy outlines how we collect, use, store and protect your personal information in accordance with South Africa’s Protection of Personal Information Act (POPIA).
1. What Information We Collect
When you get in touch with Anchor & Bloom, we may collect the following personal information via our website contact form:
- Your name
- Your email address
- Your phone number
This information is voluntarily submitted when you complete the contact form to enquire about services or request a session.
2. How We Use Your Information
We use the personal information you provide to:
- Respond to your enquiry
- Contact you to arrange a consultation or session
- Provide relevant service-related communication
We do not use your information for marketing purposes or share it with third parties for promotional use.
3. Who Has Access to Your Information
All personal data is accessed and managed solely by Amanda Rabinowitz-Müller, owner and practitioner at Anchor & Bloom Play Therapy.
4. Data Storage and Security
All personal information is stored securely in digital format. Reasonable safeguards have been implemented to protect this data from loss, misuse, or unauthorised access.
We use trusted third-party services such as:
- Google Analytics and Google Search Console – to understand website traffic and improve the user experience. These tools may collect anonymous usage data such as your device type, browser, and pages visited.
These third parties do not have access to your personal contact information (name, email, or phone number) collected via the contact form.
5. Your Rights Under POPIA
Under POPIA, you have the right to:
- Access the personal information we hold about you
- Correct or update your information
- Request deletion of your personal information
- Withdraw consent for the use of your personal data
If you wish to make any such request, please contact Amanda directly at:
amanda@jellybeanworld.co.za
6. Children’s Privacy
While Anchor & Bloom provides services for children, personal information is only collected from parents or legal guardians through direct communication. No child is asked to submit their own personal information online.
7. Website Cookies
Anchor & Bloom’s website may use cookies for analytics and functional purposes. These cookies do not collect personally identifiable information. You can manage cookie settings through your browser.
8. Changes to This Policy
This Privacy Policy may be updated occasionally to reflect changes in legal requirements or how we manage your data. The effective date at the top of this page will be updated accordingly.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or how your information is handled, please email:
amanda@jellybeanworld.co.za